Frequently Asked Questions

Here are answers to some common questions. Need more advice? Try our tips and advice page, or a search, or contact us directly. We are happy to help.

Don't carpets get dirty quicker once they have been cleaned?

Yes and no - it really depends on how your carpet is cleaned.

Proper cleaning methods and suitable products will NOT cause re-soiling of the carpets to occur faster than it should. A properly trained professional carpet cleaner will be able to identify what type of fibre your carpet is made from and select the product(s) most suitable for your carpet.

Most DIY carpet cleaning systems (and some of those used by the less professional of our competitors) are 'one product fits all' style, and they may leave sticky residues in the carpet which will attract dirt and promote rapid resoiling. So it may seem cheaper, but actually it just means you will buy more product or hire the equipment more often.